Blog

4 Company Culture Lessons @ Airbnb

After speaking at a conference in San Francisco, I got a chance to spend some time at Airbnb Headquarters. Having been to dozens of company headquarters, this one really stood out. All their offices are modeled after exact replicas of popular listings, they had a 50...

3 Ways to Create a Culture of Connection @ LinkedIn

Feeling lost after navigating a maze of parking lots, I finally found myself in the lobby of LinkedIn at their headquarters in Mountain View, CA. In under a minute, I felt welcome in the space of this behemoth social network company. How though? Upon reflection, I...

4 Characteristics of Powerful Questions

Last week, We!™ facilitated an experiential training program for 30 managers in a 400-person transportation company. Their goals? 1.) Build relationships of trust. 2.) Reduce turnover. Will and I set out to design the most engaging, experiential program...

Cause Impacts Culture @ Highland Brewing Company

Imagine hiking to the top of a mountain that is named after a seasonal  beer. At Highland Brewing Company, that is part of the job description. This experience is offered to the public five times a year. It’s led by a member of the Southern Appalachian Highlands...

One Lesson from Mangos and Dentists @ Facebook

Mango sorbet and dentists. What do these two things have in common? Hint: it's not cavities. During a meeting at Facebook's headquarters in Menlo Park, CA, we discovered the true connection between mango sorbet and the dentist: both had the impact of reducing stress...

Heifa – Knees Shaking

I'm writing this 3 minutes after I just took one of the scariest positive social risks that I've ever forced myself to take. Sitting at a winery in California, I was listening to a woman rip apart a number of people while on the phone with her sister. My goal was not...

Kyle – Positive Social Risks from a New Perspective

Megan here - business development intern for We!™ this summer. During one of my first meetings with Chad, I told him about one of the guest speakers in my Management 241 class last semester, who challenged herself to reach out to five people each week that "knew more"...

Chris – Creative Connection

Ooo, I just spotted a bowl of candy! I look up to the person behind the desk, and ask "if only special people are allowed to have the candy or if I could snag a Starburst?" She looks up and says, "sure, but you have to answer the question first" gesturing to a...

Andreina – Ripple Effect

Unlike the ripples caused by throwing a rock into a still pond, our words and our actions can have ripple effects for days, months, years, and even a lifetime inside people. Often times though, we leave the "people pond" before we ever get to see the impact we have. A...

Helen – Too Important

On an 8-hour solo car trip from Massachusetts to Pennsylvania, I didn't think I'd be meeting too many people. But when nature called, I pulled off at a rest stop. Before getting back into my car, this time with an empty bladder, an older woman came up to me asking for...

Caitlyn – Disrupting Expectations

This story will require some imagination, so let me set the scene. Imagine you are boarding an airplane on your way home after a long trip. After walking all the way to the back of the plane, you sit down in 23A, your seat for the next 4 hours. It's a window seat...

Gallina – Listen to Understand

Salim, a good friend and colleague at We!™, invited me to facilitate some dialogues in between speakers at State of State,  an innovative new conference at Penn State. Several brilliant people sat down at my table including a humble, spry woman named Gallina. She also...

Jackson – Tiny Act

This story has a really beautiful twist, so I would invite you to stick around for the whole true tale. My wife, Kate, is a labor and delivery nurse. After working a long string of overnight shifts, we decided to go on a date night to spend some quality time together....

Drew – Nature of Vulnerability

"Hey Drew, where are you heading?" These were the first words out of my mouth after I bumped into an old acquaintance on the sidewalk. The thing is, I didn't care at all about the answer to that question. I haven't known where Drew was heading for at least a couple...

Mark – Nuclear Guilt

Ever been to a wedding, conference, or any special event where you found yourself sitting at a giant table with several people you didn't know? I often will be "that guy" who plops down and immediately introduces himself to any strangers at the table. Today was no...

Elise – Service vs. Connection

"Customer service" is an interesting term. My conversation with Elise, who is a customer service representative for a large company, really got me thinking about the term. Customer. Service. Broken down and on the surface, it makes sense. I'm a customer. Elise was...

Madhu – Helpouts Connection

Living life in the 21st century means we've got somewhere around a bazillion ways to connect with other people (note: that stat is not verifiable). Increasingly, I've become really interested on how to make this online social connections more meaningful. One of those...

Jill – You Matter

In the middle of cooking some chicken soup, my wife and I realized we forgot to buy chicken stock. Hoping not to have an extremely dry soup, I offered to run to the grocery store real quick to pick some up. As I was checking out, I was feeling especially grateful for...

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