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9 Ways to Connect to Your Customers

9 Ways to Connect to Your Customers

The #Distance crew just had a virtual table ft. Scott Stein! So, so many nuggets and gems came from each of us peppering him with questions. Here are my "9 Nuggets from Faraway Distant Lands." Thought it may be useful to have my takeaways typed up and shared here for...

Gift of Connection

Gift of Connection

Lately, we have had several people reach out to us interested in custom labeling/branding We! Connect Cards or We! Engage Cards. Folks have wanted to use them as unique, memorable, and meaningful client gifts, employee gifts, and tools to foster a connection culture...

Downloadable Conversation Menu

Downloadable Conversation Menu

What is one of the most meaningful gifts you have received? For some it might be a "thing" and for others it might be an "experience." We try to combine the two when we design our tools. Below is a free, downloadable gift to say thanks for being an awesome follower,...

How to Deal with a Reluctant Audience

How to Deal with a Reluctant Audience

How do you deal with a reluctant audience? A group may be reluctant because they are tired at the end of the day. Set in their ways. Overworked and underpaid. They may have been “volun-told” to attend your program or meeting. Whatever the reason is, some individuals...

Can I Pick Your Brain?

Can I Pick Your Brain?

I get asked A LOT by colleagues, friends and potential clients if they can pick my brain. For a cup of coffee. Or perhaps over lunch. Or even in an email or phone call. All of my being wants to say "YES" to all of these requests! After all, I'm in the business of...

27 Tips to Increase Retention

27 Tips to Increase Retention

I just recently participated in one of the most impactful and insight filled exercises of my speaking career. It was an activity that took 3 hours with 12 top notch speakers/facilitators during a weekend retreat. We divided the group in half and created two concentric...

4 Questions Under 4 Words Each to Spark Engagement

4 Questions Under 4 Words Each to Spark Engagement

Recently, I gave an interactive keynote in Cartagena, Colombia for the Global Youth Entrepreneurship Summit. This amazing group from 35+ countries helped me re-learned a lesson I had forgotten:   The simplest questions are often the most powerful questions   American...

How to Connect to Content

How to Connect to Content

If you’ve been following Will and me for any length of time, you know that we love this idea of “Connection Before Content.” But what about when you need to “Connect to Content?” You might have a big meeting, an upcoming retreat, or a workshop that requires people to...

How To Give People The Choice To Connect

How To Give People The Choice To Connect

Hey friend, Will and I have set the intention to get better at unpacking the ideas in our head to share them freely with you. We want to see more meaningful conversations in your world. More engagement in your meetings and gatherings. And more psychological safety...

Higher Education Needs Connection Now More than Ever

Higher Education Needs Connection Now More than Ever

The following writeup was inspired by a recent conversation I had with a university client. I'm currently working with her institution through our Relationships through Retention program which is designed to increase student retention by building a culture of...

Cadence of Connection

Cadence of Connection

In order to reduce the "time to trust," I believe that we often need to increase the "cadence of connection." Below I unpack a bit more on how to make that happen. If you were to chunk out your relationships into moments, into moments of connection, how many moments...

Ask Powerful Questions Audiobook Now Available

Ask Powerful Questions Audiobook Now Available

We are excited to announce that co-founder Will Wise's Amazon bestseller, Ask Powerful Questions, is newly released on audiobook! Narrated by Dan Radin with never-heard-before chapter introductions by Will, check out the excerpt below! You can grab your copy here (AND...

Listening with Curiosity at Forbes

Listening with Curiosity at Forbes

Chad Littlefield was recently featured in Forbes by Kathy Caprino, senior contributor. Kathy connected with Chad while first interviewing him on her podcast, Finding Brave. Catch the episode below to hear their conversation about how to ask questions to build trust...

4 Tips to Connect Your Team

4 Tips to Connect Your Team

Recently, I received the email below from a leader and I thought sharing this along with my response would be useful for others trying to merge two teams and blend two pre-existing groups to form one team. Or one "we." Hi Chad,   Reaching out because I purchased...

Conscious Connections with this Great Conference Icebreaker

Conscious Connections with this Great Conference Icebreaker

Below is a transcript of a dialogue that Will and I had with 800 leaders at Conscious Capitalism in Dallas earlier this year. From the very stage pictured above. We are sharing the transcript as well as the full video below in hopes that it gives you access to an...

55 Quotes to Spark Engagement

55 Quotes to Spark Engagement

Everyone you will ever meet knows something you don’t. - Bill Nye (the Science Guy) - Quotes are just words, right? Well, I once had a mentor who used to say that "a choice of words is a choice of worlds." From all the organizations Will and I have dropped into, this...

How to Gently Eradicate Small Talk

How to Gently Eradicate Small Talk

Recently, I’ve become crystal clear as to why I am on this planet. I am here to "gently eradicate small talk." Nearly everyone hates it, it rarely helps us build trust, and—at work—it costs organizations a lot of money! Below is a transcript from my original TEDx talk...