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2 Activities to Build Trust and Effective Communication at Work
As Frank Sonnenberg once said, "Trust is like blood pressure. It's silent, vital to good health, and if abused it can be deadly.” We!™ believes that trust is a crucial foundation for establishing a healthy and happy work environment. Unfortunately, fast-paced...
“We” Focused Communication at JetBlue
Every company, every place in general has its own atmosphere. And it's own communication style. It's own company culture. The clean and professional atmosphere is sensed immediately as one enters JetBlue’s headquarters, but there is also a burst of friendly color to...
5 Essential Questions for a Happy and Successful Life
Harvard’s College of Education Dean, James Ryan, recently gave a speech to the year’s graduating class about the 5 essential questions to ask for a successful and happy life. Regardless of life’s barriers, both personal and professional, there are ways to establish...
3 Easy Steps for a Communication-Friendly Workplace
It is no secret that We!™ considers communication to be the key to a positive and efficient work environment. Officevibe shared an article that outlined three specific ways to create friendly, yet effective, communication in the workplace. 1.) Do what you want...
Trust and Leadership Lessons @ United Airlines
Leading a company focused on putting people first and great leadership, naturally, I was intrigued by how United Airlines' CEO, Oscar Munoz, would handle their "public relations crisis." And today, a letter went out to all customers. It was titled: Actions Speak...
4 Company Culture Lessons @ Airbnb
After speaking at a conference in San Francisco, I got a chance to spend some time at Airbnb Headquarters. Having been to dozens of company headquarters, this one really stood out. All their offices are modeled after exact replicas of popular listings, they had a 50...
3 Ways to Create a Culture of Connection @ LinkedIn
Feeling lost after navigating a maze of parking lots, I finally found myself in the lobby of LinkedIn at their headquarters in Mountain View, CA. In under a minute, I felt welcome in the space of this behemoth social network company. How though? Upon reflection, I...
4 Characteristics of Powerful Questions
Last week, We!™ facilitated an experiential training program for 30 managers in a 400-person transportation company. Their goals? 1.) Build relationships of trust. 2.) Reduce turnover. Will and I set out to design the most engaging, experiential program...
Cause Impacts Culture @ Highland Brewing Company
Imagine hiking to the top of a mountain that is named after a seasonal beer. At Highland Brewing Company, that is part of the job description. This experience is offered to the public five times a year. It’s led by a member of the Southern Appalachian Highlands...
One Lesson from Mangos and Dentists @ Facebook
Mango sorbet and dentists. What do these two things have in common? Hint: it's not cavities. During a meeting at Facebook's headquarters in Menlo Park, CA, we discovered the true connection between mango sorbet and the dentist: both had the impact of reducing stress...
Conference Conversation and Nuclear Guilt
Ever been to a wedding, conference, or any special event where you found yourself sitting at a giant table with several people you didn't know? I often will be "that guy" who plops down and immediately introduces himself to any strangers at the table. Today was no...