What’s the difference? How are these showing up for you at work—and life? Connection: happens when people are seen, heard, and understood for exactly who they are (and for who they are not) Belonging: is when people are accepted for who they are (and for who...
Have you ever met somebody who loves to be right? More than that, they have the need to be right? It’s a mindset easy to spot in others, but have you ever been that person? One dynamic that arises when we think we know everything is this incessant “need to be...
Leading a company focused on putting people first and great leadership, naturally, I was intrigued by how United Airlines’ CEO, Oscar Munoz, would handle their “public relations crisis.” And today, a letter went out to all customers. It was titled:...
