Curiosity Enhances Your Brain’s Memory

This mini-article is an excerpt from our brand new Second Edition book, Ask Powerful Questions: Create Conversations that Matter. There are dozens of these scattered throughout the book in little “conversation bubble callouts.” If you like this one idea, we trust you’ll love the book and find an immense amount of value in the way that […]

Empathy Training Increases Test Scores

This mini-article is an excerpt from our brand new Second Edition book, Ask Powerful Questions: Create Conversations that Matter. There are dozens of these scattered throughout the book in little “conversation bubble callouts.” If you like this one idea, we trust you’ll love the book and find an immense amount of value in the way that […]

Questions Can Cue Action

This mini-article is an excerpt from our brand new Second Edition book, Ask Powerful Questions: Create Conversations that Matter. There are dozens of these scattered throughout the book in little “conversation bubble callouts.” If you like this one idea, we trust you’ll love the book and find an immense amount of value in the way that […]

Clear Intentions Promote Clear Communication

This mini-article is an excerpt from our brand new Second Edition book, Ask Powerful Questions: Create Conversations that Matter. There are dozens of these scattered throughout the book in little “conversation bubble callouts.” If you like this one idea, we trust you’ll love the book and find an immense amount of value in the way that […]

Finding from Google’s Quest to Build the Perfect Team

This mini-article is an excerpt from our brand new Second Edition book, Ask Powerful Questions: Create Conversations that Matter. There are dozens of these scattered throughout the book in little “conversation bubble callouts.” If you like this one idea, we trust you’ll love the book and find an immense amount of value in the way that […]

Purpose vs. Intention

What is your purpose—or intention? Purpose is a huge question. I like breaking purpose down into smaller, bite-sized chunks called “intentions.” The latin root of this word is “intentio” which translates best as “stretching.” I love this because I think a really great intention is like a rubber band or an elastic that stretches over […]

Two Words to Promote Equity and Inclusion

  Blog Equity and inclusion are essential ingredients for creating a culture of connection, belonging, and trust.  My favorite way to weave a more inclusive and empathetic mindset into your language and actions is to add “for me” to the end of your sentences (out loud or in your mind). Examples: This is not expensive […]

One of the Best Group Exercises

Looking for the best group icebreaker, conversation starter, or end-of-the-day debrief conversation? Our current favorite conversational exercise is breaking off into smaller groups to share Highlights, Lowlights, and Insights. From the day, the week, or even the year. You can change the framing to match your context and goal. Breakout into groups of three to share […]

Two Confusing Stats on the Future of Education

Recently, Google for Education published a Global Report on the Future of the Classroom. I wanted to share two notable highlights from the report that we think will continue to drastically impact both educators and leaders within organizations. Many of the findings of the full report linked above relate deeply to how we continue to […]

9 Ways to Connect to Your Customers

The #Distance crew just had a virtual table ft. Scott Stein! So, so many nuggets and gems came from each of us peppering him with questions. Here are my “9 Nuggets from Faraway Distant Lands.” Thought it may be useful to have my takeaways typed up and shared here for everyone even if they are […]

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