This video contains one of my favorite insights about why people choose to leave—or stay—at an organization. I learned it from a group of 25 CEOs that I was leading a workshop with in Philadelphia a couple years ago. In an attempt to practice what I’m...
How Do You Conduct Effective Meetings? There is almost nothing that’s more frustrating than meetings that go off the rails. Whether it’s your boss or a colleague who goes down a rabbit hole and derails the entire meeting, it can be a huge waste of time and...
Trust is probably the most important foundation of any relationship. So how do the best leaders build trust? In this video, find out what my clients personally think about this as they share their perspectives on the spot! In case you don’t have time for the full...
I’m here to give you a little mini masterclass in what skills you need to be a facilitator. I actually used to teach 2 facilitation courses at Penn State University. One was a team development and leadership development facilitation course and another was a...
I haven’t used Microsoft word in a while but when I used to use it about 10 years ago, I typed the word facilitate and I right-clicked on it and a little drop-down menu showed up with a bunch of synonyms. And one of the synonyms is still to this day my...
What’s the difference? How are these showing up for you at work—and life? Connection: happens when people are seen, heard, and understood for exactly who they are (and for who they are not) Belonging: is when people are accepted for who they are (and for who...
Leading a company focused on putting people first and great leadership, naturally, I was intrigued by how United Airlines’ CEO, Oscar Munoz, would handle their “public relations crisis.” And today, a letter went out to all customers. It was titled:...
