How Do You Deal With A Difficult Employee

This week’s video is about how to turn difference into connection. The whole world was not meant to click – sometimes you’re going to have to work with someone that for whatever reason, you just clash with. When faced with a difficult employee, especially when it’s a situation where we’ve reached the end of our rope, our […]
Best Practices For Hybrid (So Far)

The world is hybrid. No matter how we feel about, virtual is never going to go away completely. And this isn’t all COVID related. Our shift to a blended world certainly sped over the last couple of years, but the world has been heading this way for a good while. So how can you and […]
How To Command Respect As A Leader

This video contains one of my favorite insights about why people choose to leave—or stay—at an organization. I learned it from a group of 25 CEOs that I was leading a workshop with in Philadelphia a couple years ago. In an attempt to practice what I’m “preaching” in this video, I would love for you to leave me a voicemail […]
4 Company Culture Lessons @ Airbnb

After speaking at a conference in San Francisco, I got a chance to spend some time at Airbnb Headquarters. Having been to dozens of company headquarters, this one really stood out. All their offices are modeled after exact replicas of popular listings, they had a 50 ft. living wall, loads of healthy snacks, and seemingly […]