Are you wondering how to communicate effectively with a difficult person? I’ve dealt with many difficult people before, and I’ve learned some important lessons from my experiences! So watch this video to get my tips on how to have a meeting with a difficult person!
In case you don’t have time for the full video, below are some key moments you can jump to:
Key Moments in this Episode
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00:00 Intro & Summary
01:09 What Absolute Truth Means In A Conversation
02:30 How Sharing Personal Truths Contribute To A Conversation
03:07 Common Mistake When Talking To A Difficult Person
03:37 5 States Of Mind Of Different People
04:41 How To Deal With A Difficult Person
05:37 How To Encourage Participation From A Difficult Person
06:03 How To Listen For Facts In A Conversation
06:48 How To Listen More Intently In A Conversation
07:40 How To Listen With Empathy In A Conversation
08:15 Learn More About Conversations That Matter