Blog

Recently, I received the email below from a leader and I thought sharing this along with my response would be useful for others trying to merge two teams and blend two pre-existing groups to form one team. Or one "we." Hi Chad,   Reaching out because I purchased...

Below is a transcript of a dialogue that Will and I had with 800 leaders at Conscious Capitalism in Dallas earlier this year. From the very stage pictured above. We are sharing the transcript as well as the full video below in hopes that it gives you access to an...

Everyone you will ever meet knows something you don’t. - Bill Nye (the Science Guy) - Quotes are just words, right? Well, I once had a mentor who used to say that "a choice of words is a choice of worlds." From all the organizations Will and I have dropped into, this...

Recently, I’ve become crystal clear as to why I am on this planet. I am here to "gently eradicate small talk." Nearly everyone hates it, it rarely helps us build trust, and—at work—it costs organizations a lot of money! Below is a transcript from my original TEDx talk...

This interview was originally posted in VoyageATL, and I thought it was worth reposting as many people ask me, "how in the world did you get into this work around building trust and connection?"  Chad, can you briefly walk us through your story – how you started and...

Too many virtual meetings are broken. Need some virtual meeting ideas? Whether you are in a remote team or just meeting with clients once a month over Zoom, Google Hangouts, or phone, collaborating through pixels can be tough! According to Gallup’s State of the...

I recently gave a keynote at a large company's regional meeting. As with most organizations, I noticed before my arrival and during my time with this company that there was a deeply rooted culture of "small talk" questions: How are you? What do you do? How was your...

Try to remember the last time you attended a Q&A session. I bet it went something like this: somebody got up to the mic, talked about themselves for two minutes, then said "so...what do you think about all that?" It happens at almost every conference or event that...

Hi. Chad and Will here. I recently sent out a newsletter focused on the science of trust. In it, I offered for people to reply with some challenges they were up against and said that I would respond with thoughts or insights to perhaps help them or their team get...

Everyday for 30 days, I'm going to be taking on the challenge of sharing a low-fi, one-take video to connect you to an awesome person or idea. I believe there is a disproportionate amount of negative and fear-driven news out in the world. I'm out to infuse the world...

The article below is for leaders who like to use data to inform their people development decisions. 8 Reasons Why Organizations Must Be Thinking about Trust Both Will and I, as co-founders, believe in the power of trust. Leaders call us when a lack of trust is getting...

Hey everyone! Thanks for tuning in. We’re excited to formally announce the launch of co-founder Will Wise’s book, Ask Powerful Questions: Create Conversations that Matter. Save the date: you can grab your copy in paperback or ebook when it goes on sale October 16th!...

Set routines help us get things done, and they offer much more reliability than creating something new. After all, what if that new coffee place down the block serves us the wrong order? Now we are five minutes late. Unfortunately, though, the same mindset usually...

Have you ever met somebody who loves to be right? More than that, they have the need to be right? It's a mindset easy to spot in others, but have you ever been that person? One dynamic that arises when we think we know everything is this...

Our brains are wired to make assumptions. We do it all the time. We make assumptions about how the world is, and live as if those assumptions are true. By doing this, though, we are limiting ourselves to possibilities on the other side of our inhibitions. Consider...

The first We & Me Model Dynamic talked about feeling connected and alone, and how feeling connected was in direct correlation with feeling valued and understood. This time around, we are going to discuss how certain aspects of your interactions can invoke these...

By this point, you know the difference between a “we” and “me” mindset, and a few characteristics that fall under each category. This article discusses the difference between listening to win and listening to understand, and how they fit in. Despite the alluring name,...

Our last article touched a little on what exactly it means to have either a “we” or “me” mindset. To go a little more in depth, it might help to first nerd out on how our brains generally work. Usually it is in one of those two mindsets. Our brain’s amygdala controls...